We don't just deploy it. We run it.
The team that builds your operations runs them too. Every fix, efficiency, and workflow we find goes straight back into the platform powering your institution.
Operational domains run behind your brand
Customers supported
We run the work. You keep control.
Outsourcing the operation should not mean giving up oversight. You define the rules. Nymbus executes inside them.
You keep regulatory ownership.
Nymbus executes and manages the operational controls. Your institution retains regulatory responsibility, risk management, and oversight of everything run on your behalf.
You set the thresholds.
Define approval limits, decisioning criteria, and exception rules. Nymbus operates to them and escalates anything above your thresholds instead of acting alone.
Automation runs inside your rules.
Where Nymbus applies AI to operational work, it runs on your products, limits, and settings, under the same permissions, approvals, and audit trail your team controls.
Meet the team that runs your operations.
One team across every operation, staffed by Nymbus and running behind your brand, so you scale without standing up a back office.
Every application, decisioned in seconds.
Nymbus scores every application the moment it is submitted and routes it automatically, so clean applicants get through fast and edge cases get worked by people, not left in a queue.
Auto-approve, auto-deny, or refer.
Socure ID+ scores each application on intake and routes it to one of three outcomes, so clean applicants are approved without anyone touching the file.
Every refer, worked end to end.
The onboarding team runs manual review, document and selfie verification, and fraud coordination on flagged cases, so a referred application clears with a decision, not a delay.
Every operation, already handled.
Reconciliation, fraud response, and compliance monitoring run every day, behind your brand, without your team working the queue.
Back office runs without you.
Digital Operations reconciles GLs daily, posts and matches every card transaction to Core, and works ACH files, Positive Pay, and exceptions, so nothing sits unbalanced.
Fraud is worked, not just flagged.
The fraud team investigates disputes under Reg E and NACHA, works suspicious activity, and manages card rules and CAMS alerts, so cases close, not just open.
Compliance is monitored, not filed away.
Compliance tracks regulatory change, handles complaints, subpoenas and levies, screens against OFAC, and shares findings on your program as they surface.
Know what is running, every month.
Monthly reporting on support, complaints, and fraud, plus a quarterly dispute report, keeps you current on your program. Enhanced, client-specific reporting is available as an add-on.
The team that builds your operations runs them too.
See how Nymbus operates the back office behind your products, run by the team that built it.
